Privacy Policy

Last Updated: July 15, 2026

Your Privacy Matters

At The CS Compass, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, enroll in our programs, or interact with our services.

By using The CS Compass website or enrolling in one of our programs, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that helps us provide our educational programs and improve your experience.

Information You Provide

You may choose to provide information such as:

  • First and last name
  • Email address
  • Billing information
  • Professional background
  • Company name
  • LinkedIn profile
  • Resume or portfolio materials
  • Survey responses
  • Course assignments
  • Messages sent through our contact forms
  • Community participation

Payment information is processed securely by our payment providers and is not stored by The CS Compass.

Information Collected Automatically

When you visit our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source
  • General website usage information

This information helps us improve our website and learning experience.

How We Use Your Information

We use your information to:

  • Process course registrations
  • Deliver educational content
  • Provide customer support
  • Send important program updates
  • Communicate about live sessions
  • Issue certificates
  • Improve our curriculum
  • Personalize your learning experience
  • Respond to inquiries
  • Comply with legal obligations

If you subscribe to our newsletter, we may also send educational content, academy updates, and announcements. You may unsubscribe at any time using the link provided in our emails.

Payment Information

Payments are processed through trusted third-party payment providers such as Stripe.

The CS Compass does not store your full credit card or payment information.

Please review the privacy policies of these providers for more information about how they process payment data.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Understand how visitors use our content

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

Third-Party Services

To operate our academy, we work with trusted service providers including, but not limited to:

  • Ghost
  • FreshLearn
  • Stripe
  • Zoom
  • Email marketing providers
  • Analytics providers

These providers process information only as necessary to deliver their services and according to their own privacy policies.

How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to safeguard your personal information.

While we work to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.

Information Sharing

We do not sell your personal information.

We may share information only when necessary to:

  • Process payments
  • Deliver our educational services
  • Comply with legal obligations
  • Protect the rights and safety of The CS Compass or others

Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Maintain educational records
  • Meet legal and accounting requirements
  • Improve future learning experiences

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Your Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request a copy of the information we maintain about you

To exercise these rights, please contact us using the information below.

Children's Privacy

The CS Compass is intended for adults and is not directed toward children under the age of 18.

We do not knowingly collect personal information from children.

International Visitors

If you access our website from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page.

Continued use of our website or services after changes become effective constitutes acceptance of the updated policy.

Our Commitment

At The CS Compass, we believe trust is foundational to every successful relationship.

The same principles we teach throughout our Customer Success curriculum—transparency, integrity, respect, and thoughtful stewardship—also guide how we handle your personal information.

We are committed to collecting only the information necessary to provide a meaningful learning experience, protecting that information with care, and being transparent about how it is used.

Your privacy is not simply a legal obligation. It is an extension of the trust you place in us as your learning partner.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, we'd be happy to help.

The CS Compass

Website: https://www.thecscompass.com

Email: hello@thecscompass.com